Terms and Conditions

Effective Date: 01/06/2026

Welcome to MyCreativeHands. By accessing and using this website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Introduction

This website is operated by MyCreativeHands, which promotes and sells handmade and customized products. All products are created by individuals with special needs. These Terms and Conditions govern your use of our website and services.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products and Services

• All products are subject to availability.
• Handmade products may vary slightly in color, size, texture, and appearance due to their handcrafted nature.
• Customized products are made according to customer specifications and cannot be guaranteed to be identical to digital previews or samples.

4. Pricing and Payment

• All prices are listed in Indian Rupees (INR) unless otherwise specified.
• Prices are subject to change without prior notice.
• Full payment must be received before an order is processed and dispatched.

5. Orders and Acceptance

• We reserve the right to accept, reject, or cancel any order at our discretion.
• Once an order is confirmed, customers are responsible for providing accurate delivery and contact information.

6. Shipping and Delivery

• Delivery timelines are estimates and may vary depending on location and courier services.
• We are not responsible for delays caused by circumstances beyond our control, including natural disasters, strikes, or transportation disruptions.

7. Cancellation, Returns, and Refunds

• Cancellation, return, and refund requests are governed by our Cancellation and Refund Policy.
• Customized and personalized products are generally non-refundable unless they are damaged, defective, or incorrectly supplied.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, and other materials, is the property of MyCreativeHands and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

Users agree not to:

• Use the website for unlawful purposes.
• Upload or transmit harmful, offensive, or fraudulent content.
• Attempt unauthorized access to website systems or data.
• Interfere with the website's operation or security.

10. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
• Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, government actions, power failures, or transportation interruptions.

13. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will become effective immediately upon posting on this website.

14. Contact Information

For questions regarding these Terms and Conditions, please contact:

MyCreativeHands

Email: [email protected]

Phone: +91 91500 01975